Policies

Non-Discrimination


Your Rights Under Title VI of the Civil Rights Act of 1964


The United States Department of Transportation ensures full compliance with Title VI of the Civil Rights Act of 1964 by prohibiting discrimination against any person on the basis of race, color or national origin in the provisions of benefits and services resulting from federally assisted programs and activities.

Toward this end, the Village Shuttle and employees are responsible for carrying out the commitment to non-discrimination including the requirements of Title VI. This includes the following: 
  • To ensure that the level and quality of transportation services are provided to all; 
  • To promote full and fair participation in transportation decision making; 
  • To ensure meaningful access to Village Shuttle's
    programs and activities by persons with limited English proficiency; 
  • To identify and address, as appropriate, the human health, social, economic and environmental effects of Village Shuttle's programs and activities on all populations.
You can view additional information and a Spanish/Espanol version of these details here, or find a complete overview of Title VI Online.

File a Complaint:
Any person who believes the Town of Snowmass Village has violated his / her Title VI protections should contact the Transportation Department by phone at 970-923-2543, by email, or by completing and mailing a Title VI Complaint Form

Limited English Proficient


The Town has also developed a policy to assist individuals who are Limited English Proficient (defined as an individual who does not speak English as their primary language, and has a limited ability to read, write, speak, or understand English.

All information on this website is translatable through Google Translate, available below. Additional translation services in order to assist LEP individuals shall be made available to the customers upon request. The Town's Title VI policy, complaint procedures, and LEP Plan is available on this website.

For federal Title VI information, please contact the Federal Transit Administration, Region 8 at 720-963-3300. Federal Title VI information, including filing complaints, can also be accessed on the FTA website.

Contact Us

  1. Parking & Transportation Office


    53A Elbert Lane
    P.O. Box 5010
    Snowmass Village, CO 81615
    Parking@tosv.com

    Ph: 970-923-2543
    Fx: 970-923-5986

    Hours


    Monday - Friday
    8 a.m. - 12 noon
    1 p.m. - 5 p.m.

    Winter Ski Season Only:
    Open Weekends & Holidays
    8 a.m. - 12 noon

    View all staff listings

    Colorado Relay Service



    TTY: 800-659-2656 
    Voice: 800-659-3656